Privacy Policy

Effective Date: [14-2-2025]

Emporium Booking values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website, emporium-booking.com (“Site”), and use our services. By accessing and using our Site, you consent to the practices outlined in this policy.

1. Information We Collect

When you use our Site, we may collect the following types of information:

Personal Information:

This includes information you provide to us when you register for an account, book an event, or interact with our services. Personal information may include:

• Name
• Email address
• Contact information (phone number, address)
• Payment details (for event bookings)
• User preferences and interests

Non-Personal Information:

This includes information that does not identify you personally but helps us improve our services and user experience. Non-personal information may include:

• IP address
• Browser type and version
• Device type
• Pages visited on our Site
• Time and date of visits
• Referring website or search terms

We may collect this information through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: To process your bookings, manage your account, and provide customer support.
• To personalize your experience: To tailor our services, content, and advertisements to better suit your preferences.
• To improve our Site: To analyze user behavior and enhance the functionality and usability of our website.
• To communicate with you: To send updates about events, promotions, and important information related to your account or bookings.
• To comply with legal obligations: To ensure compliance with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal and payment information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and firewalls.

However, no security system is completely foolproof, and while we strive to protect your data, we cannot guarantee the absolute security of information transmitted over the internet or stored on our systems.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following circumstances:

• With event organizers: If you book an event through our platform, we may share relevant information (such as your name and contact details) with the event organizers to facilitate your participation.
• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website and providing services to you, such as payment processors, hosting companies, and customer support platforms. These providers are obligated to use your information only for the purposes we specify and to protect it.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas, court orders, or government requests.

5. Cookies and Tracking Technologies

Our Site uses cookies and other tracking technologies to enhance your experience and gather information about how you interact with our Site. Cookies are small data files stored on your device that help us remember your preferences and actions across sessions.

You can control cookie settings through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Site.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal information.
• Right to Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions (such as if we are required to retain your data for legal or contractual reasons).
• Right to Restrict Processing: You may request that we limit the processing of your personal data in certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data for marketing purposes or if the processing is based on our legitimate interests.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at jamaliasad595@gmail.com.

7. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party services you use.

8. Children’s Privacy

Emporium Booking does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe we have collected information from a child under 13, please contact us at jamaliasad595@gmail.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us:

• Email: jamaliasad595@gmail.com